Privacy Policy
Table of Contents
0. Parties involved and introduction 1. What services are covered by the policy? 2. What type of information do we collect? 3. What information the extension collects? 4. What legal bases do we rely on? 5. Do we share your personal information? 6. Do we use cookies and other tracking technology? 7. How long do we keep your information? 8. How do we keep your information safe? 9. How do you get notified of policy updates?
0) Parties involved and introduction
This Privacy Policy outlines how Filtro ('the Company', 'we', 'us', or 'our') collects, stores, uses, and shares your information when you utilize our services. This policy is an integral part of the Company's Terms of Use ('Terms') and should be read in conjunction with them. By using our services, you agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, we advise against using our services. Should you have any questions or concerns regarding this policy, please feel free to contact us atsupport@filtro.ai.
1) What services are covered by the policy?
This Privacy Policy covers the full range of our services, with their own data handling practices; 1. Website: Our website showcases our services. We may use cookies here to enhance user experience and functionality. These cookies help in remembering user preferences and settings, ensuring a smoother browsing experience. 2. Platform: Users can register an account on our Platform. For account management, we store necessary login and billing information. This data is securely encrypted to protect user privacy and prevent any information leaks. 3. ChatGPT Extension: The extension allows users to leverage ChatGPT while securing their personal and sensitive information. To detect users sensitive information and mask it, the extension make use of the Filtro API. Any information that is passed through this API is processed in real-time, with no retention of data that passed through the privacy layer. 4. Developer API: Our API is tailored for developers, focusing on efficiency and privacy. While we process and store metadata for operational and billing purposes, we never store or analyze (for commercial use) the actual textual content that flows through the API.
2) What type of information do we collect?
We collect minimal information. We primarily collect and store data that you provide when creating an account on our Platform. That includes your email, name, login details, and billing information for paid subscriptions or packages. All of which are securely encrypted. While using our website, we may store cookies for improved user experience and functionality. You always have the option to opt out of cookie storage. Cookies data are in any case never intended nor used for commercial purposes.
3) What information the extension collects?
When using our extension, we do not store any of the data you input to ChatGPT. - **No Data Storage Policy.** When using your extension, we don’t store any of the actual content you are going to send to ChatGPT. We only store the logging information, and metadata information for billing purposes, including how many requests are sent. - **On-the-fly Processing**. To function, the extension only make use of data you input into ChatGPT to analyze the text and detect your sensitive information before it is sent outside. The text data is sent to our API to make these computations and mask information. All of these operations are made on the fly and none of the textual information is stored nor retained by us in any ways. We have no logs and no access to your ChatGPT conversations. - **Browser Cache.** The extension keeps a cache of your sensitive information that was masked, to rebuild the original messages and allowing a transparent utilization of ChatGPT. This cached data is stored on your browser only and not on our servers. You can delete this cache forever at anytime by deleting it manually on your browser.
4) What legal bases do we rely on?
Your personal information is processed on a number of legal grounds to ensure compliance with applicable laws and regulations and the GDPR. We primarily use your data to fulfil our contractual obligations to you, such as providing the services you have requested. We also process information on the basis of your explicit consent, in particular for marketing communications or other scenarios where consent is required by law. For certain types of data, our processing is necessary to comply with legal obligations, such as financial and tax reporting requirements.
5) Do we share your personal information?
We do not share your personal information with any third parties. Our policy is straightforward: the personal data you provided to create an account on our Platform stays within our company. We do not engage in selling, trading, or otherwise transferring your personal data to outside parties. This commitment to your privacy is a core aspect of our service and trustworthiness. In the rare event that we would need to share your information for legal reasons or due to a substantial business transaction, such as a merger or acquisition, we would do so in accordance with applicable laws and with full transparency to you.
6) Do we use cookies and other tracking technology?
Our use of tracking technologies is limited to cookies, and these are only used on our main website and platform. These cookies are essential for adjusting and enhancing your user experience. They help us remember your preferences and settings, ensuring a more personalized and efficient service. For instance, cookies might keep you logged in, remember your site preferences, or provide relevant content based on your past interactions. It's important to note that these cookies are not used to track your activity for advertising purposes or on websites outside of Filtro. You have the option to manage your cookie preferences and opt-opt directly from our website settings.
7) How long do we keep your information?
Our policies on data retention are as follows: 1. **Login Data Retention:** We retain login data for a period of three years following your last activity. If your account remains unused for this duration, we will automatically delete your login data. This policy helps us manage our user database efficiently while respecting your privacy. 2. **Processed Data:** As a key aspect of our privacy-focused approach, we do not store any processed data. All data processing occurs in real-time and is not retained after the processing is complete. This ensures that your information is not stored longer than necessary. 3. **User-Controlled Deletion:** You have full control over your account and personal information. If at any point you decide to discontinue using our services, you can delete your account immediately. Upon account deletion, all associated data will be promptly removed from our systems in accordance with our data deletion procedures.
8) How do we keep your information safe?
We employ robust measures to protect your logging information and data in motion; 1. **Encryption of Logging Data:** All logging data, including your login and billing information, is secured using strong encryption protocols. This method safeguards your information from unauthorized access, ensuring that it remains confidential and intact. 2. **Secure Processing of Data:** For data that is processed in real-time, we utilize HTTPS and Secure Socket Layer (SSL) encryption. These technologies create a secure channel over the internet, ensuring that all data transferred between your device and our servers is protected against interception or tampering.
9) How do you get notified of policy updates?
As we release new services and features, the entire privacy policy may be revised in accordance with the provisions below. All users will always be informed of any changes to the privacy policy. This notification may occur by email, notifications within services or website announcements.